Search found 993 matches

by pciccone
Thu Apr 18, 2019 3:39 pm
Forum: General
Topic: Help with MAC install
Replies: 1
Views: 25

Re: Help with MAC install

Hi.
This issue is caused by Apple breaking compatibility with past applications. Fortunately there is an easy workaround. Please see this post:

viewtopic.php?f=23&t=660

Thank you.
by pciccone
Sun Apr 14, 2019 12:01 pm
Forum: Troubleshooting
Topic: Can't download - but only one version of the two I bought
Replies: 1
Views: 108

Re: Can't download - but only one version of the two I bought

Hi.

Please contact me via personal message and give me your email and full name and I will look into it.

Thank you.
by pciccone
Mon Mar 25, 2019 7:10 am
Forum: Troubleshooting
Topic: Error while registering - Customer Name mis-match
Replies: 5
Views: 341

Re: Error while registering - Customer Name mis-match

Use the private message in the forum. I need to know who you are, so that I can find your information. Also, the email that you used to register.
by pciccone
Sun Mar 24, 2019 7:15 am
Forum: Troubleshooting
Topic: Error while registering - Customer Name mis-match
Replies: 5
Views: 341

Re: Error while registering - Customer Name mis-match

Please send me an email with your information and I will send your your license.
by pciccone
Wed Mar 20, 2019 2:36 pm
Forum: Troubleshooting
Topic: License for DS
Replies: 4
Views: 143

Re: License for DS

You're very welcome.

I just sent you the information via private message here.

Cheers.
by pciccone
Tue Mar 19, 2019 2:39 pm
Forum: Troubleshooting
Topic: License for DS
Replies: 4
Views: 143

Re: License for DS

Hi.

Sorry abiut this. I’ll check into this.
by pciccone
Wed Mar 06, 2019 4:43 pm
Forum: Troubleshooting
Topic: Registration / License Key
Replies: 2
Views: 230

Re: Registration / License Key

Hi.

Your license number is in your DAZ account. We don't have it because, until you register it, we are not able to know it.

Thank you
by pciccone
Tue Feb 26, 2019 9:35 am
Forum: Troubleshooting
Topic: Error while registering - Customer Name mis-match
Replies: 5
Views: 341

Re: Error while registering - Customer Name mis-match

Hi.

You should have received an email with the license information when you purchased the program. In any case, you can retrieve your license information from the Support menu of our website.

Cheers.
by pciccone
Fri Feb 15, 2019 1:50 pm
Forum: Troubleshooting
Topic: Can't install R4.3 MacOS
Replies: 1
Views: 194

Re: Can't install R4.3 MacOS

Hi.
This issue is caused by Apple breaking compatibility with past applications. Fortunately there is an easy workaround. Please see this post:

viewtopic.php?f=23&t=660

Thank you.
by pciccone
Thu Jan 31, 2019 2:39 pm
Forum: Troubleshooting
Topic: Missing Universal Presets
Replies: 4
Views: 442

Re: Missing Universal Presets

Hi.

It could be an installation issue. Can you try re-installing Reality? No need to uninstall, just run the installer again and make sure to point it to the same location where Reality is now.

Cheers.

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