Search found 969 matches

by pciccone
Sat Nov 10, 2018 3:24 pm
Forum: Troubleshooting
Topic: Valid serial Number Not Working
Replies: 3
Views: 128

Re: Valid serial Number Not Working

Hi. Sorry for the inconvenience but the numbers that you have received are valid. So, if there is an error that is because something in the registration data was entered incorrectly. Here are the common cases: - If you are upgrading from Reality 2 to Reality 4 then the Reality 2 registration screen ...
by pciccone
Thu Nov 08, 2018 7:38 am
Forum: Troubleshooting
Topic: Serial Number is incorrect
Replies: 4
Views: 269

Re: Serial Number is incorrect

It’s likely that you are entering the version 4 number into the version 2 screen, if you had a previous version of Reality.
In any case, please send me a screenshot of the Reality registration window with your data in it. You can use reality@preta3d.com.

Thank you.
by pciccone
Wed Nov 07, 2018 6:17 pm
Forum: Troubleshooting
Topic: wrong email used
Replies: 1
Views: 36

Re: wrong email used

Hello.
Sorry for the inconvenience. Please send me your order information via email at paolo@preta3d.com and I will make the corrections.

Thank you.
by pciccone
Mon Oct 22, 2018 7:52 pm
Forum: General
Topic: Can't get any lights to work
Replies: 2
Views: 106

Re: Can't get any lights to work

Hi. Have you looked at the included manual? Everything to get started in there. If you can’t figure it out, please provide detailed information about your scene, incxluding screenshots that show the light in place and what types of light that you used. The first step is to start with a completely em...
by pciccone
Wed Oct 17, 2018 4:34 pm
Forum: Troubleshooting
Topic: Serial Number is incorrect
Replies: 4
Views: 269

Re: Serial Number is incorrect

Hi,

Sorry for the inconvenience. The serial number is correct, you are entering something wrong.

Please contact me via email, reality at preta3d dot com, and send me a screenshot of the registration window with your data that you entered.

Cheers.
by pciccone
Thu Oct 11, 2018 8:23 am
Forum: Troubleshooting
Topic: "Could not load the Reality plugin!" in 64-bit mode
Replies: 6
Views: 321

Re: "Could not load the Reality plugin!" in 64-bit mode

It could be a GPU-related issue. Check if your GPU drivers and OpenCL drivers are up to date.
by pciccone
Wed Oct 10, 2018 8:27 pm
Forum: Troubleshooting
Topic: "Could not load the Reality plugin!" in 64-bit mode
Replies: 6
Views: 321

Re: "Could not load the Reality plugin!" in 64-bit mode

That could be caused by a permission issue. You should look if Reality is set to have full permissions to access the Poser files
by pciccone
Wed Oct 10, 2018 7:33 am
Forum: Reality News
Topic: Reality/Luxrender updates and/or status(?)
Replies: 17
Views: 2992

Re: Reality/Luxrender updates and/or status(?)

Hi.

I'm working on having updates to Reality. I should be able to announce something toward the end of the year.

Cheers.
by pciccone
Wed Oct 10, 2018 7:32 am
Forum: Troubleshooting
Topic: "Could not load the Reality plugin!" in 64-bit mode
Replies: 6
Views: 321

Re: "Could not load the Reality plugin!" in 64-bit mode

Have you installed other software recently? Like new version of the OS or new Poser plugins?
by pciccone
Mon Oct 01, 2018 1:42 pm
Forum: Audience Participation
Topic: Space-ship hull textures
Replies: 5
Views: 181

Re: Space-ship hull textures

Thank you again, Marcel, for your continued help and generosity.

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