Search found 1040 matches

by pciccone
Sat May 23, 2020 11:52 am
Forum: Troubleshooting
Topic: How do I get a refund?
Replies: 4
Views: 743

Re: How do I get a refund?

The server sends an email with all the details right at the time of purchase. If you did not see it, look in your slam folder. I will send you a copy manually.

Glad to see that you solved the issues with Poser. Unfortunately they have broken compatibility with past plugins. That should have happened.
by pciccone
Sat May 23, 2020 11:00 am
Forum: Troubleshooting
Topic: How do I get a refund?
Replies: 4
Views: 743

Re: How do I get a refund?

Hello.

No problem in asking for a refund, this is the right forum. BTW, I did not abandon Reality. I released it as Open Source and I left development but I support my customers as before.

Please send me your information to reality@preta3d.com and I will take care of it.

Cheers.
by pciccone
Mon Jan 20, 2020 9:12 am
Forum: Reality News
Topic: Reality is now Open Source Software
Replies: 37
Views: 38202

Re: Reality is now Open Source Software

OK, the new repository is up and running on SourceForge. The URL is: https://sourceforge.net/p/reality-plugi ... ault/tree/

If there are issues on accessing it, please let me know and I will take care of them.

Cheers
by pciccone
Thu Jan 16, 2020 11:29 am
Forum: Reality News
Topic: Reality is now Open Source Software
Replies: 37
Views: 38202

Re: Reality is now Open Source Software

I want to put the project under a proper version control system so that people can manage it easily.

Cheers.
by pciccone
Thu Jan 16, 2020 7:55 am
Forum: Reality News
Topic: Reality is now Open Source Software
Replies: 37
Views: 38202

Re: Reality is now Open Source Software

I'm moving the source to Sourceaforge because BitBucket is moving everything to Git and I use Mercurial. I'll see if I can make it happen this weekend.
by pciccone
Thu Jan 02, 2020 4:25 pm
Forum: Troubleshooting
Topic: Online Registration
Replies: 6
Views: 3069

Re: Online Registration

I think I got the issue resolved, pelase try again.

Thank you.
by pciccone
Thu Jan 02, 2020 3:53 pm
Forum: Troubleshooting
Topic: Online Registration
Replies: 6
Views: 3069

Re: Online Registration

Yes, the server was down but it's back up.

Sorry for the inconvenience.
by pciccone
Thu Dec 26, 2019 5:12 pm
Forum: Troubleshooting
Topic: Trouble to register off-line
Replies: 5
Views: 2044

Re: Trouble to register off-line

Hi.

I'm glad that you found the issue. Thank you for letting me know.

Cheers.
by pciccone
Tue Dec 24, 2019 5:30 pm
Forum: Troubleshooting
Topic: Trouble to register off-line
Replies: 5
Views: 2044

Re: Trouble to register off-line

Hi.

I’m sorry but the off line registration has been phased out. If you can, please register online.

If that is not possible then please contact me via email and I will process your refund is this is a recent purchase.

Thank you.
by pciccone
Tue Dec 17, 2019 4:27 pm
Forum: General
Topic: Trouble with downloading Reality
Replies: 2
Views: 2617

Re: Trouble with downloading Reality

Hi.

Sorry for the inconvenience. If you never registered Reality before then the license will not be in our database. In any case, please email me at reality@preta3d.com with your full name and order detail and I will gladly help you retrieve your license. Where di you buy Reality?

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