Search found 958 matches

by pciccone
Wed Sep 12, 2018 10:32 am
Forum: Troubleshooting
Topic: Valid serial Number Not Working
Replies: 1
Views: 26

Re: Valid serial Number Not Working

The serial number does work. If you don't see the buttons enabled it means that the information is entered wrong. Try again, paying attention to every detail. If you can figure it out, please send me an email to reality at Prêt-à-3D dot com with a screenshot of the registration window and a copy of ...
by pciccone
Mon Aug 13, 2018 12:39 pm
Forum: Reality Poser Edition
Topic: No Reality 4.3 License Poser Ed. email after purchase
Replies: 2
Views: 177

Re: No Reality 4.3 License Poser Ed. email after purchase

Hi.

When you buy from DAZ they don’t send you the license in the mail. Instead it’s found in your DAZ account, under the “My serial numbers” tab.
We don’t have that number until you register the product for the first time.

Hope this helps.
by pciccone
Tue Aug 07, 2018 3:30 pm
Forum: Troubleshooting
Topic: License retreave
Replies: 2
Views: 220

Re: License retreave

Hi.

If you bought from DAZ then the license is in your account page witrh their site, look in the “My serial numbers” tab.

Until you register the program with us, we don’t have that information.

Cheers.
by pciccone
Mon Aug 06, 2018 9:29 am
Forum: Troubleshooting
Topic: Product not what I needed.
Replies: 1
Views: 129

Re: Product not what I needed.

Hi.
sorry about that. Please contact me privately with your full name and email and I will issue the refund.
cheers.
by pciccone
Thu Aug 02, 2018 4:49 pm
Forum: Troubleshooting
Topic: Cannot install Reality on Mac
Replies: 3
Views: 190

Re: Cannot install Reality on Mac

I'm glad that it did. Thank you.
by pciccone
Thu Aug 02, 2018 6:44 am
Forum: Troubleshooting
Topic: Cannot install Reality on Mac
Replies: 3
Views: 190

Re: Cannot install Reality on Mac

Hi.
This issue is caused by Apple breaking compatibility with past applications. Fortunately there is an easy workaround. Please see this post:

viewtopic.php?f=23&t=660

Thank you.
by pciccone
Wed Jul 25, 2018 10:58 am
Forum: General
Topic: Reality registration retrieval
Replies: 1
Views: 188

Re: Reality registration retrieval

Hi Frederick.

Sorry for the inconvenience. Can you contact me privately here and send me your information? I will look into this right after I get your name and email.

Thank you.
by pciccone
Sat Jul 14, 2018 8:05 pm
Forum: Troubleshooting
Topic: Reality not working with Mac Daz Studio 4.10
Replies: 3
Views: 219

Re: Reality not working with Mac Daz Studio 4.10

Thank you platnumk
by pciccone
Sat Jun 23, 2018 10:14 pm
Forum: Troubleshooting
Topic: Install fails
Replies: 1
Views: 227

Re: Install fails

Hi.
This issue is caused by Apple breaking compatibility with past applications. Fortunately, there is an easy workaround. Please see this post:

viewtopic.php?f=23&t=660

Thank you.
by pciccone
Sun May 27, 2018 10:21 am
Forum: General
Topic: Luxrender 1.6 install file?
Replies: 1
Views: 303

Re: Luxrender 1.6 install file?

Lux is included in Reality. You can just copy it from the Reality installation.

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