Search found 1000 matches

by pciccone
Mon Jul 08, 2019 8:35 pm
Forum: General
Topic: Help with MAC install
Replies: 3
Views: 354

Re: Help with MAC install

I'm sorry. If the provided workaround doesn't work please request a refund and I'll be happy to do it.

Thank you.
by pciccone
Sat Jul 06, 2019 3:19 pm
Forum: Troubleshooting
Topic: Where are my eyes?
Replies: 7
Views: 162

Re: Where are my eyes?

I don't know how you have you're material settings but if I have to take a guess, I would say that there is a material that is covering the surface of the eyes and that material is not set to architectural glass as it should be. It's probably a solid white material. So, set that material to archite...
by pciccone
Sat Jul 06, 2019 1:29 pm
Forum: Troubleshooting
Topic: Where are my eyes?
Replies: 7
Views: 162

Re: Where are my eyes?

I don't know how you have you're material settings but if I have to take a guess, I would say that there is a material that is covering the surface of the eyes and that material is not set to architectural glass as it should be. It's probably a solid white material. So, set that material to architec...
by pciccone
Thu Jul 04, 2019 8:07 am
Forum: General
Topic: Mesh Lights
Replies: 1
Views: 148

Re: Mesh Lights

Hi.

You should have a folder in Studio with all the Reality-related props and lights. Please take a look at the manual for the details where you can find that folder.
by pciccone
Thu Jun 06, 2019 8:23 am
Forum: Reality Poser Edition
Topic: Reality version 4.3.1 Materials
Replies: 4
Views: 2482

Re: Reality version 4.3.1 Materials

Hi.

What do you mean with "the Reality folder?"
by pciccone
Tue Jun 04, 2019 4:21 pm
Forum: General
Topic: Geometry blotching problem possible explanation
Replies: 2
Views: 434

Re: Geometry blotching problem possible explanation

Hi.
What is this "800 pixel limit?" There is no size limit in Reality so I'm confused on what you mean.

Cheers.
by pciccone
Tue Jun 04, 2019 7:56 am
Forum: Troubleshooting
Topic: Installation Error: Configuration file missing
Replies: 3
Views: 349

Re: Installation Error: Configuration file missing

Hi.
This issue is caused by Apple breaking compatibility with past applications. Fortunately there is an easy workaround. Please see this post:

viewtopic.php?f=23&t=660

Thank you.
by pciccone
Thu Apr 18, 2019 3:39 pm
Forum: General
Topic: Help with MAC install
Replies: 3
Views: 354

Re: Help with MAC install

Hi.
This issue is caused by Apple breaking compatibility with past applications. Fortunately there is an easy workaround. Please see this post:

viewtopic.php?f=23&t=660

Thank you.
by pciccone
Sun Apr 14, 2019 12:01 pm
Forum: Troubleshooting
Topic: Can't download - but only one version of the two I bought
Replies: 1
Views: 659

Re: Can't download - but only one version of the two I bought

Hi.

Please contact me via personal message and give me your email and full name and I will look into it.

Thank you.
by pciccone
Mon Mar 25, 2019 7:10 am
Forum: Troubleshooting
Topic: Error while registering - Customer Name mis-match
Replies: 5
Views: 672

Re: Error while registering - Customer Name mis-match

Use the private message in the forum. I need to know who you are, so that I can find your information. Also, the email that you used to register.

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