Valid serial Number Not Working

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gfunk53
Posts: 1
Joined: Wed Sep 12, 2018 9:23 am

Valid serial Number Not Working

Postby gfunk53 » Wed Sep 12, 2018 10:18 am

I just purchased Reality4 for Poser. It installed no problems. I typed in my info and copied/pasted my order number and serial/license number provided in the purchase confirmation email. The window states "The buttons below will become enabled when a valid serial number is entered". The buttons are not enabled. What am I doing wrong?

pciccone
Site Admin
Posts: 1721
Joined: Mon Feb 25, 2013 6:25 pm

Re: Valid serial Number Not Working

Postby pciccone » Wed Sep 12, 2018 10:32 am

The serial number does work. If you don't see the buttons enabled it means that the information is entered wrong. Try again, paying attention to every detail. If you can figure it out, please send me an email to reality at Prêt-à-3D dot com with a screenshot of the registration window and a copy of your license email.

Thank you.
--
Paolo


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