How do I get a refund?
Re: How do I get a refund?
Hello.
No problem in asking for a refund, this is the right forum. BTW, I did not abandon Reality. I released it as Open Source and I left development but I support my customers as before.
Please send me your information to reality@preta3d.com and I will take care of it.
Cheers.
No problem in asking for a refund, this is the right forum. BTW, I did not abandon Reality. I released it as Open Source and I left development but I support my customers as before.
Please send me your information to reality@preta3d.com and I will take care of it.
Cheers.
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Paolo
Paolo
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- Posts: 3
- Joined: Fri May 22, 2020 2:20 pm
Re: How do I get a refund?
Sorry but I just worked out how to make it work. I'd gathered from the fix instructions that I had to put the fix scripts into the Poser content library but they actually have to go in the main Poser installation folder. It's working now. I was just about to delete my angry post when your reply appeared. Please accept my apologies and delete this thread. Thanks.
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- Posts: 3
- Joined: Fri May 22, 2020 2:20 pm
Re: How do I get a refund?
How do I get my serial number for Reality?
Re: How do I get a refund?
The server sends an email with all the details right at the time of purchase. If you did not see it, look in your slam folder. I will send you a copy manually.
Glad to see that you solved the issues with Poser. Unfortunately they have broken compatibility with past plugins. That should have happened.
Glad to see that you solved the issues with Poser. Unfortunately they have broken compatibility with past plugins. That should have happened.
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Paolo
Paolo
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