How do I get a refund?

[craniumzzz909]

deleted

[pciccone]

Hello.

No problem in asking for a refund, this is the right forum. BTW, I did not abandon Reality. I released it as Open Source and I left development but I support my customers as before.

Please send me your information to reality@preta3d.com and I will take care of it.

Cheers.

[craniumzzz909]

Sorry but I just worked out how to make it work. I'd gathered from the fix instructions that I had to put the fix scripts into the Poser content library but they actually have to go in the main Poser installation folder. It's working now. I was just about to delete my angry post when your reply appeared. Please accept my apologies and delete this thread. Thanks.

[craniumzzz909]

How do I get my serial number for Reality?

[pciccone]

The server sends an email with all the details right at the time of purchase. If you did not see it, look in your slam folder. I will send you a copy manually.

Glad to see that you solved the issues with Poser. Unfortunately they have broken compatibility with past plugins. That should have happened.