Haven't Received Serial Number/Registration Code

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anotherlogin
Posts: 3
Joined: Sun Jul 16, 2017 6:26 am

Haven't Received Serial Number/Registration Code

Postby anotherlogin » Sun Jul 16, 2017 6:39 am

Hi,

I purchased the Reality 4 Upgrade from Preta3D.com, and haven't gotten the email with my serial number or registration. I've also checked my spam folder, and there's nothing there.

My order number is 10-2204450.

Hope you can help me with this problem!

pciccone
Site Admin
Posts: 1645
Joined: Mon Feb 25, 2013 6:25 pm

Re: Haven't Received Serial Number/Registration Code

Postby pciccone » Sun Jul 16, 2017 7:52 am

Hi.
Sorry about this. Upgrades are handled manually. I just woke up and I will send you the serial code in a few minutes.

Thank you,
--
Paolo

anotherlogin
Posts: 3
Joined: Sun Jul 16, 2017 6:26 am

Re: Haven't Received Serial Number/Registration Code

Postby anotherlogin » Sun Jul 16, 2017 11:20 am

I appreciate your getting back to me, but the serial code you've sent isn't working. When I enter in all the info you've provided in the forms, both automatic and manual registration buttons gray out, and the only available option for me is "cancel."

anotherlogin
Posts: 3
Joined: Sun Jul 16, 2017 6:26 am

Re: Haven't Received Serial Number/Registration Code

Postby anotherlogin » Sun Jul 16, 2017 11:30 am

Whoops! My mistake! Looks like everything is working fine!

Thanks for your help with this!


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