Wrong Product

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Warpoet007
Posts: 1
Joined: Fri Jun 16, 2017 10:07 am

Wrong Product

Postby Warpoet007 » Fri Jun 16, 2017 10:12 am

Greetings,

I used the link on your site this morning (6/16/2017) to purchase Reality - DAZ STUDIO version but once the transaction was complete I was sent links to the POSER VERSION.

I would like the links to the Daz Studio version.

I have not downloaded the poser version at all.

Thanks,

Keith Young
Email: thecreationstationcglc@gmail.com

cmphotos
Posts: 1
Joined: Tue Aug 01, 2017 2:41 pm

Re: Wrong Product

Postby cmphotos » Tue Aug 01, 2017 3:03 pm

Same thing just happened to me today. Need the DAZ STUDIO Link...

Carlos Santiago Guzman

pciccone
Site Admin
Posts: 1721
Joined: Mon Feb 25, 2013 6:25 pm

Re: Wrong Product

Postby pciccone » Tue Aug 01, 2017 3:27 pm

Hi Carlos.
It's all good, you just received the DS License. You can use that to download the software from our site: http://preta3d.com/download-reality/

Thank you again for purchasing Reality.
--
Paolo

jbirchett
Posts: 14
Joined: Mon Dec 18, 2017 10:20 pm

Re: Wrong Product

Postby jbirchett » Mon Dec 18, 2017 10:22 pm

This just happened to me. I swear I clicked on the DAZ link on the bottom-left.

pciccone
Site Admin
Posts: 1721
Joined: Mon Feb 25, 2013 6:25 pm

Re: Wrong Product

Postby pciccone » Mon Dec 18, 2017 11:42 pm

No problem, I'll change your license asap

Cheers
--
Paolo

pciccone
Site Admin
Posts: 1721
Joined: Mon Feb 25, 2013 6:25 pm

Re: Wrong Product

Postby pciccone » Tue Dec 19, 2017 8:55 am

Johnny, I issued you the license for the DS edition. You can download it from here: http://preta3d.com/download-reality/

Thank you.
--
Paolo


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