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How to download purchased reality templates - email link expired

Posted: Sun Mar 20, 2016 10:51 am
by SkewedReality
Newbie question but I cannot find the answer anywhere. I purchased the V7 and Austrani Outfit templates and received emails with download links in them. But when I click on the links, it says "Sorry but your download link has expired." How do I download the purchased items? Thanks

Re: How to download purchased reality templates - email link expired

Posted: Sun Mar 20, 2016 11:05 am
by pciccone
Hi.
The links expire after 48 hours. If you need a new one please contact me via private email giving me your name and order #. I will send you the purchase receipt again and you will be able to download.

Sorry for the inconvenience.

Re: How to download purchased reality templates - email link expired

Posted: Sun Mar 20, 2016 6:37 pm
by PlatnumK
I have a question a long similar lines, what about if I no longer have the email with the order number

Re: How to download purchased reality templates - email link expired

Posted: Sun Mar 20, 2016 8:10 pm
by pciccone
Then you contact me via email and give me your full name and what preset you purchased and I will find your order.

Cheers.