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Reality serial# not valid...

Posted: Sun Dec 08, 2019 11:28 am
by Gederix
All of a sudden this morning reality wont load, says my serial is invalid, so I reenter info, activate and it says thank you for registering etc, then when done the serial not valid message returns, and reality closes.
Any idea whats up here?
edit: I just saw the open source announcement, and Paolo's comment about the licensing system staying up and running so I am hoping that this is just a temporary glitch? Or a DRM free version will be made available?

Re: Reality serial# not valid...

Posted: Sun Dec 08, 2019 11:57 am
by pciccone
It was a temporary glitch. The server needed upgrading and its all resolved now.

Sorry about that.

Re: Reality serial# not valid...

Posted: Sun Dec 08, 2019 12:23 pm
by Gederix
Still telling me my serial in invalid. Do you want my order #?

edit: I just rebooted and tried again, both manual and auto, it accepts all my info, thank you for choosing reality, then the reg window closes and reality opens then I get the invalid message again and it closes.

Re: Reality serial# not valid...

Posted: Sun Dec 08, 2019 12:37 pm
by pciccone
OK, I found another issue that didn't upgrade well after the server upgrade. Please try again.

Thank you.

Re: Reality serial# not valid...

Posted: Sun Dec 08, 2019 12:44 pm
by Gederix
Working!
Thanks Paolo, I plan to keep using Reality as long as possible,
Cheers!