trying to order Reality4 upgrade

All kind of topics about Reality Poser Edition
eben@bestlulu.com
Posts: 4
Joined: Fri May 06, 2016 5:42 pm

trying to order Reality4 upgrade

Postby eben@bestlulu.com » Fri Aug 19, 2016 3:33 pm

I just bought a upgrade with this SN. I thought it was an upgrade to Poser, but I seem to have gotten a Studio version which is fine, we'd like to have both.
The problem is that if this is a Reality for Studio SN, then we need to get an order# and SN for our Poser 3 version from you, where we bought it so we can upgrade.

I look forward to hearing from you as we would like to upgrade to Poser Reality4 asap

eben@bestlulu.com
Posts: 4
Joined: Fri May 06, 2016 5:42 pm

Re: trying to order Reality4 upgrade

Postby eben@bestlulu.com » Fri Aug 19, 2016 3:35 pm

sorry! i had submitted a SN which I won't post unless you want me to, which enabled me to buy the mentioned Reality 4, evidently for Studio

pciccone
Site Admin
Posts: 1733
Joined: Mon Feb 25, 2013 6:25 pm

Re: trying to order Reality4 upgrade

Postby pciccone » Fri Aug 19, 2016 4:58 pm

Hi.
You can retrieve your license information form the Support menu of our website.

Cheers.
--
Paolo

marslewis
Posts: 2
Joined: Wed Oct 12, 2016 1:32 pm

Re: trying to order Reality4 upgrade

Postby marslewis » Wed Oct 12, 2016 2:00 pm

Can't get a serial number for my purchased Reality 4 upgrade from 3. Filled in the license recovery support page but still have seen no email.. and yes I did check my spam folder. This is very frustrating.

pciccone
Site Admin
Posts: 1733
Joined: Mon Feb 25, 2013 6:25 pm

Re: trying to order Reality4 upgrade

Postby pciccone » Wed Oct 12, 2016 3:30 pm

Hi.
Sorry for the inconvenience, we had to evacuate because of hurricane Matthew and we just re-gained electricity. We are going through the backlog as quickly as we can.
Please send me a PM message with your full name and email so that I can locate the transaction and send you your serial number.

Thank you.
--
Paolo


Return to “General”

Who is online

Users browsing this forum: No registered users and 1 guest