I can't even get started

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jackiemcc
Posts: 7
Joined: Mon Dec 31, 2018 5:03 pm

I can't even get started

Postby jackiemcc » Mon Dec 31, 2018 5:19 pm

I continually get name mismatch even though I have copied and pasted my name from my daz account.
I have tried many variations to no avail, automatic activation comes up as an option so my code is correct.

please help.

pciccone
Site Admin
Posts: 1763
Joined: Mon Feb 25, 2013 6:25 pm

Re: I can't even get started

Postby pciccone » Mon Dec 31, 2018 9:39 pm

Hi.

Sorry for the inconvenience. Please send me a screenshot of the transaction window with your data and I'll tell you what is the data mismatch. Please use reality at preta3d dot com

Thank you and Happy New Year.
--
Paolo

jackiemcc
Posts: 7
Joined: Mon Dec 31, 2018 5:03 pm

Re: I can't even get started

Postby jackiemcc » Tue Jan 01, 2019 9:32 am

the email address does not exist.
please supply full address.

pciccone
Site Admin
Posts: 1763
Joined: Mon Feb 25, 2013 6:25 pm

Re: I can't even get started

Postby pciccone » Tue Jan 01, 2019 9:51 am

The email address is correct. I spelled it that way to avoid spammers. at = @, dot = .
--
Paolo

jackiemcc
Posts: 7
Joined: Mon Dec 31, 2018 5:03 pm

Re: I can't even get started

Postby jackiemcc » Tue Jan 01, 2019 10:16 am

resent email - success!
just waiting for resolution now.

jackiemcc
Posts: 7
Joined: Mon Dec 31, 2018 5:03 pm

Re: I can't even get started

Postby jackiemcc » Tue Jan 01, 2019 11:49 am

did you get the email yet?

pciccone
Site Admin
Posts: 1763
Joined: Mon Feb 25, 2013 6:25 pm

Re: I can't even get started

Postby pciccone » Tue Jan 01, 2019 12:22 pm

No, I didn’t. What is your name?
--
Paolo

jackiemcc
Posts: 7
Joined: Mon Dec 31, 2018 5:03 pm

Re: I can't even get started

Postby jackiemcc » Tue Jan 01, 2019 12:49 pm

jackie mcclements

jackiemcc
Posts: 7
Joined: Mon Dec 31, 2018 5:03 pm

Re: I can't even get started

Postby jackiemcc » Tue Jan 01, 2019 12:50 pm

I'll send the screenshot again

pciccone
Site Admin
Posts: 1763
Joined: Mon Feb 25, 2013 6:25 pm

Re: I can't even get started

Postby pciccone » Tue Jan 01, 2019 1:36 pm

I got the screenshot Jackie. Thank you.
--
Paolo


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