Reality 4.3.1 makes DAZ3D crash

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jvo
Posts: 2
Joined: Sun Aug 05, 2018 6:14 pm

Reality 4.3.1 makes DAZ3D crash

Postby jvo » Sun Aug 05, 2018 6:28 pm

Hi,
After installing reality DAZ3D crashes on startup.

- DAZ Studio 4.10.9.123 (64 bit)
- Reality 4.3.1 plugin
- NVidia GTX960 GPU acceleration
- Windows 10 Pro, 64 bit OS.
If I rename Reality_DS64.dll in de plugin to Reality_DS64.dl_ it does not crash, but of course reality is not loaded.

Vrash.png

TransformerMan
Posts: 34
Joined: Tue May 03, 2016 3:50 pm

Re: Reality 4.3.1 makes DAZ3D crash

Postby TransformerMan » Mon Aug 06, 2018 9:47 am

I think this is the same issue as this viewtopic.php?f=28&t=973. Unfortunately, it seems it was never resolved.

Taking a quick look at what Reality_DS64.dll actually depends on, the only thing that isn't already included in DS or Windows are the MSVCP100 and MSVCR100 dlls. These are "runtime components of Visual C++ Libraries required to run applications developed with Visual C++ on a computer that does not have Visual C++ 2010 installed". I do not know if the Reality or DS installer includes them, but on the off chance that they don't and your computer is fairly new it might be that you do not have them installed.

IF Reality's installer doesn't include them, it is probably because the DS installer used to, but perhaps the DS dependency has moved to newer versions, while Reality, not having been updated for years, has stayed the same.

Anyway, try installing Microsoft Visual C++ 2010 Redistributable Package (x64) https://www.microsoft.com/en-us/downloa ... x?id=14632. Under no circumstances should it hurt, and it might help.


EDIT: No, this cannot possibly help (or hurt). DS already depends on the same DLLS. If they were not present in the system, DS would not work. Sorry about the noise.

jvo
Posts: 2
Joined: Sun Aug 05, 2018 6:14 pm

Re: Reality 4.3.1 makes DAZ3D crash

Postby jvo » Mon Aug 06, 2018 4:25 pm

That was not it ...

PlatnumK
Posts: 94
Joined: Tue Mar 01, 2016 5:12 pm

Re: Reality 4.3.1 makes DAZ3D crash

Postby PlatnumK » Mon Aug 06, 2018 7:49 pm

Thing to check and try

1. Make sure that you don't have an old version of Reality installed (Installing a newer version of Reality while an old version is installed has been known to cause problems)
2. Completely remove Reality, Download a fresh copy, reboot and install
3. Make sure that both Reality & DS has full internet access
4. Check & make sure that you don't have Octane Render installed (Octane & Reality doesn't play well with each other)

If none of the above work then please post a full crash report if possible

jbirchett
Posts: 15
Joined: Mon Dec 18, 2017 10:20 pm

Re: Reality 4.3.1 makes DAZ3D crash

Postby jbirchett » Sat Sep 08, 2018 1:49 pm

I recently grabbed a Lenovo Y520 at a Costco sale and decided to throw Daz3D and Reality on it. As soon as I installed Reality, I got this exact error. I'm going to try a video driver reinstall. Last time I had this problem it was an NVidia driver issue.

jbirchett
Posts: 15
Joined: Mon Dec 18, 2017 10:20 pm

Re: Reality 4.3.1 makes DAZ3D crash

Postby jbirchett » Sun Sep 09, 2018 1:00 am

399.07 - notebook - failed
398.82 - notebook - failed
398.36 - notebook - failed
398.11 - notebook - failed
397.93 - notebook - failed

It may not be an nVidia driver issue this time. At least I can still do Iray with this GTX 1060.

jbirchett
Posts: 15
Joined: Mon Dec 18, 2017 10:20 pm

Re: Reality 4.3.1 makes DAZ3D crash

Postby jbirchett » Sun Sep 09, 2018 1:20 am

I see this in the DS4 log:

...
2018-09-08 21:20:55.498 dzpowerpose.dll
2018-09-08 21:20:55.498 Reality_DS64.dll
2018-09-08 21:20:57.962 C:\Program Files\DAZ 3D\DAZStudio4\plugins\Reality\Reality_DS64.dll failed to load. Cannot load library C:\Program Files\DAZ 3D\DAZStudio4\plugins\Reality\Reality_DS64.dll: A dynamic link library (DLL) initialization routine failed.
2018-09-08 21:20:57.978 Error writing author data!
2018-09-08 21:20:57.994 Iray INFO - module:category(API:DATABASE): 0.0 API db info : Loaded "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\libneuray.dll"
...

jbirchett
Posts: 15
Joined: Mon Dec 18, 2017 10:20 pm

Re: Reality 4.3.1 makes DAZ3D crash

Postby jbirchett » Sun Sep 09, 2018 4:34 pm

FYI - I figured out my issue. This laptop has integrated Intel Graphics and a discrete GTX 1060 GPU. I decided to install the latest intel graphics drivers even though the intel tools said I was up to date. After installation and reboot, Daz3d is working again. It was an intel issue and not an nvidia issue this time.

My driver:
https://downloadcenter.intel.com/downlo ... Windows-10

User avatar
sigstan
Posts: 424
Joined: Sat Jan 24, 2015 3:59 pm
Location: Denmark

Re: Reality 4.3.1 makes DAZ3D crash

Postby sigstan » Wed Sep 12, 2018 1:40 pm

jbirchett wrote:FYI - I figured out my issue. This laptop has integrated Intel Graphics and a discrete GTX 1060 GPU. I decided to install the latest intel graphics drivers even though the intel tools said I was up to date. After installation and reboot, Daz3d is working again. It was an intel issue and not an nvidia issue this time.

Yeah, the internal GPUs often causes problems with Reality/Luxrender. Great that you figured out the issue and described the solution.
/Sigstan


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