No Reality 4.3 License Poser Ed. email after purchase

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mmdti
Posts: 2
Joined: Mon Aug 13, 2018 12:04 pm

No Reality 4.3 License Poser Ed. email after purchase

Postby mmdti » Mon Aug 13, 2018 12:30 pm

I purchased Reality 4.3- Poser Edition on August 10, 2018, from Daz 3D. I tried to use Reality after installing to Poser Pro 11 64Bit.

I located the product form under the Render tab in Poser and filled in the registration form with my name and order # but the Serial Number/License Key remained blank.

I logged into the Retrieve Your Reality License at https://preta3d.com/retrieve-reality-license/ I entered my last name, email, and product.
The form said your license information was found. We sent a copy of your license data via email to my name and email.

I have received no email from August 10th up to today after several attempts.

Please advise

by mmdti

pciccone
Site Admin
Posts: 1732
Joined: Mon Feb 25, 2013 6:25 pm

Re: No Reality 4.3 License Poser Ed. email after purchase

Postby pciccone » Mon Aug 13, 2018 12:39 pm

Hi.

When you buy from DAZ they don’t send you the license in the mail. Instead it’s found in your DAZ account, under the “My serial numbers” tab.
We don’t have that number until you register the product for the first time.

Hope this helps.
--
Paolo

mmdti
Posts: 2
Joined: Mon Aug 13, 2018 12:04 pm

Re: No Reality 4.3 License Poser Ed. email after purchase

Postby mmdti » Mon Aug 13, 2018 1:10 pm

Thank you


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