Unable to register (invalid first name)

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Rishidan
Posts: 1
Joined: Sun Jan 13, 2019 3:03 pm

Unable to register (invalid first name)

Postby Rishidan » Sun Jan 13, 2019 3:16 pm

Hello, when trying to register reality I'm getting error "you must provide valid first name"

I'm sure all details are entered correctly, tried to register online and this was sucessfull and received the activation key.
But when I try to register manually by entering the key still name is invalid.

Not sure what is the problem and tried several times but can't figure out how to proceed..

Awaiting your reply,

pciccone
Site Admin
Posts: 1752
Joined: Mon Feb 25, 2013 6:25 pm

Re: Unable to register (invalid first name)

Postby pciccone » Sun Jan 13, 2019 4:24 pm

Hi.

Sorry for the inconvenience. That message happens if you enter a first name that is one single character. Please send me a screenshot of the registration window with your data in it. Do not post it in a public forum, please send it to reality at preta3d dot com.

Thank you.
--
Paolo


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