Cannot Purchase - Site times out when checking out.

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CaptainSlaymore
Posts: 1
Joined: Thu Jan 17, 2019 5:46 pm

Cannot Purchase - Site times out when checking out.

Postby CaptainSlaymore » Thu Jan 17, 2019 5:50 pm

I dont have issues at other places or even when i created my Profile here, i really need to purchase reality for my new PC and want to catch it now as i am backlogged with work. Any solutions? It just sits and spins and says please wait while checking out.

I went back emptied the cart, did it over and now, i try logging in (as i am here) and it tells me that the User name does not exist. I want to buy directly from here, not other vendors, but it appears that im going to have to.

pciccone
Site Admin
Posts: 1765
Joined: Mon Feb 25, 2013 6:25 pm

Re: Cannot Purchase - Site times out when checking out.

Postby pciccone » Thu Jan 17, 2019 8:49 pm

Hi.

Thank you for trying the purchase and sorry for the inconvenience. This issue is usually something related to the browser. Try clearing the cache and/or using a different browser. Chrome or Firefox are generally the best.

Cheers.
--
Paolo


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