Has the DAZ crashing on startup been resolved?

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Causam
Posts: 3
Joined: Tue Mar 19, 2019 1:07 pm

Has the DAZ crashing on startup been resolved?

Postby Causam » Tue Mar 19, 2019 1:19 pm

Hi,
I see a thread or two in here that mentions this issue, but I see no real solution on here. I think one person found that their video driver was not up to date, but this is happening to a lot of us.

ISSUE:
DAZ Studio 4.10 crashes on startup after installing Reality. The Reality plugin folder has to be deleted in order for DAZ to start up again.

I am running:
DS Pro 4.10.0.123

The latest version of Reality for DS, I presume, since I just re-downloaded it yesterday or the day before. I can't get it to start to give more detailed information, sorry.

Windows 10 Home 64-bit Version: 17134.648
Intel(R) HD Graphics 520
Driver Version 23.20.16.4973 (2/28/2018 -- I have tried installing a later version but Intel doesn't have the installation bugs worked out)
Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz

I have a saved zip file of the crash report, which can be found at:
https://mega.nz/#!qoIVAIoZ!8tJloA19wEHK ... x5_qwO9Z8g

Please help if you can.

Causam

Causam
Posts: 3
Joined: Tue Mar 19, 2019 1:07 pm

Re: Has the DAZ crashing on startup been resolved?

Postby Causam » Tue Mar 19, 2019 7:26 pm

Update:
The problem has been solved on my machine. As it turns out, I did need to update my Intel HD Graphics driver to the latest version, which I had not been able to do. Intel customer support advised me that I needed to update to the Fall Creators update from October 2018 in order to install the driver. I did so and after 4.5 hours of the update running, I still was not able to install the latest driver. I allowed Intel customer support to do a remote session and after half an hour of finagling they got the driver installed.
I then reinstalled Reality and Daz started with no issues. I haven't run a render in it yet. I'll update here with any further issues or reports so that others searching this might find it helpful.

Causam
Posts: 3
Joined: Tue Mar 19, 2019 1:07 pm

Re: Has the DAZ crashing on startup been resolved?

Postby Causam » Tue Mar 19, 2019 10:37 pm

Update 2:
Rendering fine now. I absolutely love that I can adjust individual lights on the fly in my renders.


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