Reality support

Frequently Asked Questions about Reality, both Poser and DAZ Studio edition
pciccone
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Joined: Mon Feb 25, 2013 6:25 pm

Reality support

Postby pciccone » Mon Feb 29, 2016 5:32 pm

If you need support of issues with Reality you have a couple of options:

  • We have a wiki of common topics and their solution. Please check that before posting anywhere else, you might find the solution of your issue right away. Please see the Pret-a-3D Wiki page.
  • If it's been 90 days since you have purchased Reality then you can place a support ticket. This is the fastest way of receiving a reply. Submit your ticket at http://preta3d.com/support
  • Otherwise place a request of help in the Troubleshooting section and make sure to provide all the requested information listed in "IMPORTANT: read this before posting in this forum"
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Paolo

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