serial number?

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juyan16
Posts: 1
Joined: Wed Mar 14, 2018 8:17 am

serial number?

Postby juyan16 » Wed Mar 14, 2018 8:24 am

I just bought REALITY 4 off of the DAZ3D site but I don't know where to get my serial number
from. It's not in any of the documents.

pciccone
Site Admin
Posts: 1720
Joined: Mon Feb 25, 2013 6:25 pm

Re: serial number?

Postby pciccone » Wed Mar 14, 2018 8:32 am

Hi.
Daz places your serial number in your account's page, in the My Serial Numbers tab

Cheers
--
Paolo

jayqixter
Posts: 2
Joined: Tue May 15, 2018 9:57 am

Re: serial number?

Postby jayqixter » Tue May 15, 2018 10:00 am

Hi, This is getting very frustrating... I just bought Reality from your website. After having some difficulty getting the file to install, I now need a serial number to enter to complete the installation. Where do I find the serial number? Thanks for you help.

Ps. No email has been sent with confirmation of my order.

pciccone
Site Admin
Posts: 1720
Joined: Mon Feb 25, 2013 6:25 pm

Re: serial number?

Postby pciccone » Tue May 15, 2018 10:20 am

Hi.

Sorry for the inconvenience. The email was indeed sent right at the moment of the purchase. If you did not receive it there are two possible explanations:

1) It was filtered automatically by your mailing service and it is stored in the spam folder. Please look in there.
2) There was a typo in the email address when you entered in the order. Please send me a mail to reality@preta3d.com with your full name and I will look it up and make the appropriate corrections and re-send the license data.

Thank you.
--
Paolo

jayqixter
Posts: 2
Joined: Tue May 15, 2018 9:57 am

Re: serial number?

Postby jayqixter » Wed May 16, 2018 9:23 am

Hi, Thank you for your response.
I just sent you an email.


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