Search found 4 matches

by Gianca66
Sat Aug 31, 2019 2:49 am
Forum: Troubleshooting
Topic: ER09: The serial number is incorrect
Replies: 6
Views: 7761

Re: ER09: The serial number is incorrect

I’ve disabled the antivirus and firewall as described in the installation’s instruction but no changes...
I’m waiting for Paolo’s reply....
Thanks for your help ;)
by Gianca66
Fri Aug 30, 2019 12:56 pm
Forum: Troubleshooting
Topic: ER09: The serial number is incorrect
Replies: 6
Views: 7761

Re: ER09: The serial number is incorrect

No spaces added, I've check all the time... but to be sure I've typed in the serial and it leaded to no changes.

"ER09: the serial number is incorrect"

Cap. letters and syntax are correct in the name and email... but I'm still unable to register my purchase....
by Gianca66
Fri Aug 30, 2019 4:25 am
Forum: Troubleshooting
Topic: ER09: The serial number is incorrect
Replies: 6
Views: 7761

Re: ER09: The serial number is incorrect

Copy & paste
by Gianca66
Tue Aug 27, 2019 8:06 am
Forum: Troubleshooting
Topic: ER09: The serial number is incorrect
Replies: 6
Views: 7761

ER09: The serial number is incorrect

Hi, I've purchased via DAZ3D shop Reality 4.3 and find the serial number under my DAZ account but at the time of the registration I receive this message: ER09:The serial number is incorrect I've try the automatic registration and the manual registration method but the message is still the same. No p...

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