Search found 116 matches

by PlatnumK
Thu Sep 05, 2019 5:03 am
Forum: Troubleshooting
Topic: Problem Installing Reality Plugin on Mac
Replies: 3
Views: 178

Re: Problem Installing Reality Plugin on Mac

Your welcome
by PlatnumK
Wed Sep 04, 2019 6:18 am
Forum: Troubleshooting
Topic: Problem Installing Reality Plugin on Mac
Replies: 3
Views: 178

Re: Problem Installing Reality Plugin on Mac

Right Click on the RealityInstaller.app and select Show Package Contents, Then Navigate to Contents/MacOS and Right Click on the RealityInstaller and select Open so that the installer runs from the terminal
by PlatnumK
Fri Aug 30, 2019 2:55 pm
Forum: Troubleshooting
Topic: ER09: The serial number is incorrect
Replies: 6
Views: 240

Re: ER09: The serial number is incorrect

OK, the next think to check is to make sure its not being blocked by a firewall, If you still don't get any joy then it maybe time for Paolo to step in and see if he can help
by PlatnumK
Fri Aug 30, 2019 6:26 am
Forum: Troubleshooting
Topic: ER09: The serial number is incorrect
Replies: 6
Views: 240

Re: ER09: The serial number is incorrect

Copy & Paste sometimes adds a space at the end, try typing in the serial number
by PlatnumK
Thu Aug 29, 2019 6:00 pm
Forum: Troubleshooting
Topic: ER09: The serial number is incorrect
Replies: 6
Views: 240

Re: ER09: The serial number is incorrect

Did you use copy & paste or did you type the serial number in?
by PlatnumK
Sun Aug 04, 2019 5:14 am
Forum: Troubleshooting
Topic: No objects in scene
Replies: 2
Views: 1290

Re: No objects in scene

Give this a try - 1. Save the scene as a 'Scene Subset' (This will strip all Reality data from the scene) 2. Close Reality & DAZ Studio 3. Re-launch DAZ Studio & load in the scene subset 4. Launch Reality & do a quick render test to make sure that everything is now working 5. Save the sc...
by PlatnumK
Wed Jul 17, 2019 6:48 am
Forum: Troubleshooting
Topic: Reality not starting
Replies: 3
Views: 1603

Re: Reality not starting

Un-install both versions of Reality, Then re-install Reality 4. There is often a conflict between Reality 2 & Reality 4, Also make sure that Reality 4 has full internet access & its not being blocked by either your firewall or ani-virus.
by PlatnumK
Sat Jul 06, 2019 1:26 pm
Forum: Troubleshooting
Topic: Where are my eyes?
Replies: 6
Views: 2061

Re: Where are my eyes?

Check & make sure that the Cornea & EyeMoisture doesn't have any Alpha Maps, Bump/Normal & Displacement Maps
by PlatnumK
Thu Jun 13, 2019 5:46 am
Forum: Troubleshooting
Topic: Installation Error: Configuration file missing
Replies: 3
Views: 1636

Re: Installation Error: Configuration file missing

Try this, 1st launch the Terminal, Next Right Click on the RealityInstaller.app and select Show Package Contents, Now Navigate to Contents/MacOS then Click on the RealityInstaller & drag n drop it onto the Terminal Window, Click on the Terminal Window to make it selected & press Return to ru...

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