Search found 1041 matches

by pciccone
Mon Mar 25, 2019 7:10 am
Forum: Troubleshooting
Topic: Error while registering - Customer Name mis-match
Replies: 5
Views: 10222

Re: Error while registering - Customer Name mis-match

Use the private message in the forum. I need to know who you are, so that I can find your information. Also, the email that you used to register.
by pciccone
Sun Mar 24, 2019 7:15 am
Forum: Troubleshooting
Topic: Error while registering - Customer Name mis-match
Replies: 5
Views: 10222

Re: Error while registering - Customer Name mis-match

Please send me an email with your information and I will send your your license.
by pciccone
Wed Mar 20, 2019 2:36 pm
Forum: Troubleshooting
Topic: License for DS
Replies: 4
Views: 8439

Re: License for DS

You're very welcome.

I just sent you the information via private message here.

Cheers.
by pciccone
Tue Mar 19, 2019 2:39 pm
Forum: Troubleshooting
Topic: License for DS
Replies: 4
Views: 8439

Re: License for DS

Hi.

Sorry abiut this. I’ll check into this.
by pciccone
Wed Mar 06, 2019 4:43 pm
Forum: Troubleshooting
Topic: Registration / License Key
Replies: 2
Views: 7243

Re: Registration / License Key

Hi.

Your license number is in your DAZ account. We don't have it because, until you register it, we are not able to know it.

Thank you
by pciccone
Tue Feb 26, 2019 9:35 am
Forum: Troubleshooting
Topic: Error while registering - Customer Name mis-match
Replies: 5
Views: 10222

Re: Error while registering - Customer Name mis-match

Hi.

You should have received an email with the license information when you purchased the program. In any case, you can retrieve your license information from the Support menu of our website.

Cheers.
by pciccone
Fri Feb 15, 2019 1:50 pm
Forum: Troubleshooting
Topic: Can't install R4.3 MacOS
Replies: 1
Views: 6201

Re: Can't install R4.3 MacOS

Hi.
This issue is caused by Apple breaking compatibility with past applications. Fortunately there is an easy workaround. Please see this post:

viewtopic.php?f=23&t=660

Thank you.
by pciccone
Thu Jan 31, 2019 2:39 pm
Forum: Troubleshooting
Topic: Missing Universal Presets
Replies: 4
Views: 9465

Re: Missing Universal Presets

Hi.

It could be an installation issue. Can you try re-installing Reality? No need to uninstall, just run the installer again and make sure to point it to the same location where Reality is now.

Cheers.
by pciccone
Tue Jan 22, 2019 1:26 pm
Forum: Tips, techniques, and recipes
Topic: Installing Reality on MacOS Sierra 10.12.1
Replies: 18
Views: 59690

Re: Installing Reality on MacOS Sierra 10.12.1

Sorry, I wouldn't know about that. Probably best to all that question on the DAZ Studio support forum.

Cheers.
by pciccone
Tue Jan 22, 2019 12:16 pm
Forum: Tips, techniques, and recipes
Topic: Installing Reality on MacOS Sierra 10.12.1
Replies: 18
Views: 59690

Re: Installing Reality on MacOS Sierra 10.12.1

Actually, let me make a correction. As we can see from the screen, you are trying to install reality 64-bit, but you are pointing to DAZ Studio 32-bit. That can’t be. The bigness of the programs must match. So, either install Reality 32-bit or point the installer to the 64-bit version of DAZ Studio....

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