Reality registration retrieval

Discussions about general topics of interest, like lighting, material customization and so one
Frederick_P
Posts: 3
Joined: Mon Jan 23, 2017 7:25 pm

Reality registration retrieval

Postby Frederick_P » Tue Jul 24, 2018 3:55 pm

Using the form on the Preta3D site, I entered my last name and email address and was happily informed that my information was found and it would be forthcoming in my mailbox. After waiting over an hour with no results (yup, checked the spam folder). Did I use the wrong email? So I tried a couple of other email addresses and I got the same message. It would seem that no matter what email I use, the web form still informs me that my info was found. So, since there is no direct support contact, how can I retrieve my license info?

pciccone
Site Admin
Posts: 1793
Joined: Mon Feb 25, 2013 6:25 pm

Re: Reality registration retrieval

Postby pciccone » Wed Jul 25, 2018 10:58 am

Hi Frederick.

Sorry for the inconvenience. Can you contact me privately here and send me your information? I will look into this right after I get your name and email.

Thank you.
--
Paolo


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