I just bought a upgrade with this SN. I thought it was an upgrade to Poser, but I seem to have gotten a Studio version which is fine, we'd like to have both.
The problem is that if this is a Reality for Studio SN, then we need to get an order# and SN for our Poser 3 version from you, where we bought it so we can upgrade.
I look forward to hearing from you as we would like to upgrade to Poser Reality4 asap
trying to order Reality4 upgrade
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- Posts: 4
- Joined: Fri May 06, 2016 5:42 pm
Re: trying to order Reality4 upgrade
sorry! i had submitted a SN which I won't post unless you want me to, which enabled me to buy the mentioned Reality 4, evidently for Studio
Re: trying to order Reality4 upgrade
Hi.
You can retrieve your license information form the Support menu of our website.
Cheers.
You can retrieve your license information form the Support menu of our website.
Cheers.
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Paolo
Paolo
Re: trying to order Reality4 upgrade
Can't get a serial number for my purchased Reality 4 upgrade from 3. Filled in the license recovery support page but still have seen no email.. and yes I did check my spam folder. This is very frustrating.
Re: trying to order Reality4 upgrade
Hi.
Sorry for the inconvenience, we had to evacuate because of hurricane Matthew and we just re-gained electricity. We are going through the backlog as quickly as we can.
Please send me a PM message with your full name and email so that I can locate the transaction and send you your serial number.
Thank you.
Sorry for the inconvenience, we had to evacuate because of hurricane Matthew and we just re-gained electricity. We are going through the backlog as quickly as we can.
Please send me a PM message with your full name and email so that I can locate the transaction and send you your serial number.
Thank you.
--
Paolo
Paolo
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