Trouble with downloading Reality

Here we discuss topics that are common for all versions of Reality, without distinction of platform or host
aarondc871
Posts: 2
Joined: Mon Dec 16, 2019 10:36 am

Trouble with downloading Reality

Postby aarondc871 » Tue Dec 17, 2019 2:54 pm

Hey there: so, I purchased reality for daz on the preta3d site, and I never received a receipt or license number or anything. When I click the widget to retrieve the license number, it says it sent an email but I have never received one. I'm kinda stuck in a loop that's not going anywhere with this. Any help would be appreciated.

pciccone
Site Admin
Posts: 1801
Joined: Mon Feb 25, 2013 6:25 pm

Re: Trouble with downloading Reality

Postby pciccone » Tue Dec 17, 2019 4:27 pm

Hi.

Sorry for the inconvenience. If you never registered Reality before then the license will not be in our database. In any case, please email me at reality@preta3d.com with your full name and order detail and I will gladly help you retrieve your license. Where di you buy Reality?
--
Paolo

aarondc871
Posts: 2
Joined: Mon Dec 16, 2019 10:36 am

Re: Trouble with downloading Reality

Postby aarondc871 » Tue Dec 17, 2019 6:08 pm

From preta3d. I will email you soon. Thanks for responding.


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